Do Open Houses Work?

February 24, 2008

open-door-old.jpgWell first up, an open house isn’t going to do diddly-squat if your house looks as bad as the one in this photo. In today’s Valley real estate market, nothing will help a house that looks like this except being 50% (or more) below the last sold comparable property.

But if you’ve got a nice normal house that’s in pretty good shape….. to Open House or not to Open House is a good question. Most sellers want them. Many sellers ask right up front how many open houses I plan to hold. Too often, an open house is the only tangible proof a seller has that their Realtor is working to sell the home at all. That’s a shame.

There are several agents in my office of about 150 who swear by open houses. There’s even a veteran agent who gives classes in how to effectively hold an open house. She swears that even after all these years, most of her business comes from open houses. But I suspect that’s a personality issue and not so much about the open house.

She’s a wonderful, old-time, small-town Arizona type. She reminds me a little of Flo from the old TV show Alice. She’s got a little less attitude than Flo and doesn’t crack her gum at all, but she’s just as Aw Shucks down homey as you can get. Frosted white hair in a cotton candy beehive and all. I think people just respond to her personality and choose her as their agent, regardless of which house they buy.

Just for my two cents worth, I don’t think Open Houses are a great idea and I don’t do them except under very limited circumstances. I worry about the security of it all. Mine and the homeowner’s. When you think about it, an open house is really just a big advertisement that says, “I’m in the house alone with lots of expensive/nice stuff, and I’ll be here for hours.”  Not the signal I want to be sending. Again, just my two cents. I’m kinda smallish and a woman, and so I worry about my safety more than your average 6 foot tall male might.

I also worry about the safety of my seller clients. Do you really want strangers walking in off the street to know what your kids look like (because you’re not taking down those family photos just for an open house, are ya?). Plus there’s the theft angle: I have actually had pharmaceuticals go missing at an open house. Finally, there’s that little subclass of folks who just like nosing around your stuff to see what you did with the house. We call them “Your Neighbors”.

Virtual tours and multiple photos can’t replace the experience of actually walking through a home, but they can come pretty close. I figure that if a buyer liked the online virtual tour enough and is pretty close to being ready to buy, they’ll go to the trouble of calling the listing Realtor and making an appointment.

Not to say I refuse to hold open houses. I’m doing one this afternoon as a markting blitz for a seller who emotionally must sell and fast. We priced it ridiculously low ($159,000 when the same type of home in the same condition sold in Nov 2007 for $215,000). I sent out a blitz of e-marketing about the property, emailed a reporter friend at the AZ Republic, called a bunch of Realtor colleagues, and will hold the home open this Sunday and next. We’re hoping to create a little sense of urgency in the potential buyers. I’ve done it before and been rewarded with multiple offers. I’ll let y’all know what happens this time!

There’s probably as many opinions about open houses as there are Realtors. I’m pretty interested to hear what my readers have to say on the subject. To Open House or not to Open House?

7 Responses to “Do Open Houses Work?”


  1. The most effective sellers of houses around hold open houses. I am referring to builders and model homes. If it works for them, it should work for us.

    For Realtors, open houses are a state of mind if you hate them and think they don’t work, they won’t. I love to get face to face with people, especially the neighbors. If they are going to sell in the future, they have met me and might give me an appointment. I do not offer Open House to every listing-just the gorgeous ones in neighborhoods I work hard, with no personal pics and no pharmaceuticals on board.

    As far as personal safety goes, there are many sources for how to stay safe. In addition to the normal stuff, you can always exercise your Constitutional Second Amendment rights. If just one Realtor were to “rehabilitate” an assailant in an open house, the problem would go away.

  2. Jay Thompson Says:

    “called a bunch of Realtor colleagues”

    You didn’t call me. *sniff* ;)

    I rarely if ever do open houses. They are OK for finding unrepresented buyers, but actually selling the home? Not-so-much.

    Good luck with it! Keep us posted!


  3. [...] The North Phoenix Agent ’s post is one of my favorite picks for today. Check out the post Do Open Houses Work? below. I highly recommend viewing the full post! [...]

  4. Rodney Dunn Says:

    Hi there from Auckland New Zealand.

    Came across your post and was curious how Realtors in your part of the world viewed open homes. Having sold about 145 million worth of homes I would estimate that I’ve sold less than 15% of that via open homes. When I came into this industry in 1994 I was advised that the purpose of the open home was to pick up on other purchasers and vendors. Not good news if you own the home that being displayed. When I first started I refused to do them and still found most years I was the top listing and selling salesperson in the office.
    In more recent years I’ve done more due to other agents using the fact that I didn’t do open homes against me when competing for listings.

    Many in our industry follow like sheep and are afraid to tell it as it is.


  5. Hi there Rodney. Thanks for reading all the way from Auckland!

    As you can probably tell from my post, I’m not a fan of the open house. In our boom-boom years of 2005-06 when buyer demand was skyrocketing, I did pick up about 50% of my clients at Opens. But I’ve never sold a home I held open. That’s a pretty chilling statistic for home sellers who (as you said) choose their Realtor based on who will hold more Open Houses.

    Some Realtors love Opens and some detest them. A few brave souls like you won’t do them under any circumstances. I have 2 close colleagues who’s entire client base is from their Open Houses, and one has been in the biz for 30+ years.

    As you indicated, too often the only evidence home sellers have that we’re working to sell their home is the Open Houses we hold. That’s a shame, because as you and I know our job description is MUCH bigger than “stick sign in yard, make flyers, hold Open House.” You’re right, too many of us are afraid to tell it like it is.

  6. Rodney Dunn Says:

    Have just set up my profile with Technorati for the first time and it’s brought back to me every comment I’ve made on various blogs and websites over the last couple of years, really great.

    That’s why I’m some what late in my response, apologies. What’s your market like at the moment, ours is rather grim. The worst I’ve seen it in 14 years. Sales down by half and foreclosures or as we call them “mortgagee sales” are the increase. Your recession has now hit our shores.

    10% of agents in the Auckland area have left the industry and I would suggest it will be 25% by Christmas if things don’t improve. Our current interest rates are about 9% which is much higher than those in the US.

    Getting buyers to open homes here at the moment is like asking possums to a possum hunt!


  7. Rodney! So good to hear from you and thanks for checking back in. I’m sorry to hear that our recession has travelled all the way to Auckland. “The US sneezed and the world catches a cold” indeed! My personal apologies for my country’s profligate financial ways.

    I don’t have good stats on the number of forclosures here, but I know it feels like 50% of the homes are in some state of foreclosure on the outlying suburbs; less in the city center and much less (2%-3%?) in desireable areas like North Scottsdale.

    I hope you come back often; I’ll visit your site and if you don’t mind I’ll add you to my blogroll. Thanks for your comments. NorthPhoenixAgent.


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